Email

info@pandalovesbaba.com

**NOTICE** With the current concerning Global situation regarding the spread of COVID – 19, we may experience disruption with delivery times. We are following the situation closely with An Post and will be adhering to advice set out by our Health Service. We will do our very best to contact any of our customers regard any potential disruption over the coming weeks. For further information please visit An Post HERE with regard current restrictions. We wish you and your families a safe forthcoming time.

Free Shipping within Ireland on all orders over €65.00

Shipping Rates

Ireland €8.00

Northern Ireland & UK €15.00

Europe € 20.00

United States €25.00

When will my order arrive?

Depending on what time of day you place your order, you can expect it to arrive within 2-3 working days after it has been confirmed. In the event part of your order is out of stock, we will hold your order and ship it when all items are available.

How can I make a return?

You may return items within 14 days of receiving them provided they are in the original packaging, undamaged and unused. Return shipping is at your own expense. We will cover the return shipping costs if the return is a result of our error, for example you have received a defected or incorrect item.

To return an item, send an email to info@pandalovesbaba.com . Tell us what it is you would like to return, your reason for return and when the order was placed. We will contact you to instruct you further to complete your return.

How long will it take?

Once your return has been approved please allow 5-10 days for your refund to be returned to your account. This time period is to allow for the time it takes for the item to be returned to us in transit, for us to process it once we receive it and for the bank to transfer the funds back to you. In the unlikely event you have returned an approved item and it takes longer than 10 days please get in touch immediately.

Return goods must be undamaged, unused and in their original packaging in order to be accepted. Please take care when parceling returned goods to ensure it reaches us in good condition.

Please note due to the nature of the products, we do not accept returns on any sanitary items.

How will my order arrive?

We use An Post to take care of our deliveries. They offer a fast, reliable service, that is simple to track. Head over to http://www.anpost.ie to find out more.

We are a zero waste business and so we reuse all packaging sent to us along with what we collect from neighbours and family. Don’t be surprised if your order arrives in a random outer box!

Return items can be sent to : Panda Loves Baba, Freffans Little, The Rock, Trim, County Meath, Ireland C15R3H9

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